Service Catalog
Service Catalog for Commercial Fitness and Entertainment Operators
Stocked in 6 distribution hubs, supported by remote triage, and organized around field-replaceable equipment families. The program gives facility owners a clear path from commissioning to preventive maintenance without turning service into a separate project.
Cardio Console Diagnostics
Remote fault review, firmware check, sensor health report, and recommended service action for treadmills, bikes, rowers, stair climbers, and ellipticals.
Belt, Bearing, and Deck Refresh
Wear-part replacement kits are matched to operating hours, user weight profile, belt tension records, and deck coating condition so clubs can plan maintenance before a peak-season failure.
Cashless Reader Recalibration
Reader swap, payment terminal mount inspection, network reconnect, and reconciliation check for redemption machines deployed in card-swipe or cashless wallet environments.
Arcade Cabinet Board Service
Field-replaceable controller boards, button harnesses, lighting modules, speakers, and display units are handled through RMA workflow with serial-number traceability.
Facility Utilization Review
Quarterly operator review converts member usage hours, play count, peak queue time, downtime tickets, and service cost into a practical recommendation for expansion or refresh.
For new facilities, Cutting Edge can combine commissioning, operator training, spare-part staging, and first-quarter utilization reporting into one launch package. For existing sites, the same service list becomes a refresh map that shows which assets should be repaired, upgraded, or retired.
Download Full Service Spec PDF (4.2 MB)